How Publisher Audits Reduce Digital Advertising Fraud Risk
Learn how publisher audits identify suspicious traffic, verify traffic quality, and reduce fraud risks in digital advertising.
10-May-2022
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Digital ad fraud is a multibillion-dollar problem that is currently affecting the marketing industry. One of the common ways these cybercriminals carry out ad fraud is by faking clicks (using click bots) on their web properties, making advertisers pay without getting real users to click their ads. In the end, such activity increases the advertiser’s ad budget without necessarily yielding tangible results.
Publisher audits are one of the latest developments put in place to help reduce fraud risk in the digital ads industry. The main role of a publisher audit is to separate quality publishers from all other websites that run ads. Offer18 has an anti-fraud security tool that is meant to sieve out suspicious publishers that could be sending fake traffic to advertisers' websites, supporting Spam affiliate detection, and helping advertisers detect affiliate fraud.
Some of the ways publisher audits lower fraud risk
In this article, we will discuss the ways mentioned below:
1. Through business process reviews:
This step involves assessing the publisher’s business practices to gain insight into the company’s operations and the patterns of traffic that visit its website. The business process review assesses some crucial parameters, including the following:
Website operations:
This task manages the overall flow of the website, including determining which analytics companies the publishers are in partnership with and how efficiently they optimize website performance. This includes evaluating the quality of traffic sources, tracking methods, ad placements, and streamlining overall user experience. By examining these areas, advertisers can detect abnormal activities, misleading practices, or other factors that may affect the smooth operation of their websites.
Social media:
You will assess how the publisher uses their social media to drive traffic to their website, engage potential customers, or promote desired products, services, or content. This method involves monitoring the content quality, follower counts, and traffic sources generated through social media channels. It also includes reviewing the consistency of social media posts and aligning the target audience with the publisher's ad inventory.
Website monetization:
Involves assessing how the publisher’s website generates revenue through various means such as affiliate marketing, channel subscriptions, product sales, or native/display advertising.
It helps brands understand whether the publisher’s monetization methods are in harmony with the brand, target audience, marketing goals, and overall business objectives. This also includes a review of monetization methods used in a campaign, ad placements, the relevance of promoted products or services, etc.
Audience acquisition:
This process involves assessing how the publisher’s website generates traffic and how much each traffic source contributes. It includes a review of available traffic sources such as email marketing, social media channels, and organic search, and it determines which channel attracts the most target audiences and generates revenue. This assessment also evaluates whether the publisher relies on diverse traffic sources or depends on a single source of traffic.
2. Evaluate the website to establish baseline traffic quantities and quality:
Publisher audits also assess the website to determine how much traffic (quantity) it gets and how important (quality) that traffic is for the website. Before a publisher is verified as a legitimate platform for publishing ads, they need to meet a certain threshold as far as quantity and quality of traffic are concerned. This helps advertisers place ads only on publishers with sufficient, high-quality traffic while also supporting fraud monitoring of affiliate activities.
3. Continuous monitoring looking for anomalies that need to be investigated:
Publisher audits continuously monitor publishers’ sites to look out for any abnormal activities. For instance, a spike in traffic within one day triggers a further investigation to establish the source of that traffic. Under normal circumstances, a website’s traffic is supposed to grow gradually over time, so any abnormal spikes have to be investigated to ensure they are not created by click bots. This type of monitoring can also support Ad fraud analytics, Bot click filtering, and Invalid click filter measures.
4. Build inclusion lists with audited publishers:
An inclusion list includes all publishers that have completed the audit. Publishers not on this list are considered non-trusted, so advertisers should avoid them. Maintaining this list will help advertisers identify reliable and high-quality publishers and direct their campaigns to authentic and verified affiliate partners. By regularly updating these lists, advertisers weed out those publishers that no longer comply with the required standards and maintain better control over the campaign quality.
Why Publisher Audits Are Significant for Affiliate Marketing Brands
As affiliate marketing grows, managing the complexities of the program becomes a significant challenge. This is because a large network can involve handling scores of publishers, disparate traffic sources, various geographies, and many more clicks and conversions.
This scale not only creates tremendous opportunities for the legitimate growth of the business but also paves the way for fraudulent practices to creep in and exploit the system. Hence, audits provide a structured mechanism to tap into different sources of traffic, create a congenial environment for legitimate publishers to operate confidently, and connect marketing budgets to real performance.
Let us see some of the points with respect to the significance of publisher audits in a real-life scenario:
1. Securing Marketing Budgets:
If a fraudulent activity is attributed to a publisher, then an advertiser ends up paying for conversions that actually did not take place. This could happen due to duplicate leads or invalid traffic, leading to significant payouts and inflated conversion rates, which may also occur alongside repeated or multiple IP addresses, abnormal timestamps, anomalies in device patterns, duplication of transaction IDs, and other irregularities. However, periodic audits detect any such suspicious activity and investigate it before invalid traffic inflates payout amounts. Auditing requires marketers to measure the quality and authenticity of the marketing program quite effectively apart from measuring its volume.
2. Safeguard Brand Credibility:
Fraud is not only depleting budgets, but it can also vitiate the brand image to a larger extent. Promoting a fake offer, using a misleading headline, or making the product look more alluring than it actually is, along with engaging in aggressive, misleading, or deceptive tactics to generate clicks and conversions, can lead to a loss of consumer trust, lower confidence in the brand, negative reviews, and criticism on social media campaigns, among other disastrous consequences. Audits thereby help to mitigate these risks by allowing advertisers to regularly inspect and monitor how their partners promote the products/services. Such an audit happens with a structured review of the publisher’s website, social media channels, emails, ads, and other promotional materials, thus ensuring the upholding of the brand’s reputation.
3. Improves Decision Making:
Beyond fraud prevention mechanisms, audits also help publishers in making informed decisions. This is so as the granular data collected in the course of the audit can help advertisers understand which traffic sources produce quality conversions, which publishers target high-quality and valuable audiences, and which approaches are sustainable in nature. Thus, this subjective assessment of traffic helps to generate meaningful business outcomes in addition to maximizing conversion counts.
Why Continuous Auditing Matters for Businesses vis-à-vis One-Time Reviews
Periodic review of publisher activities helps to identify issues more efficiently before they escalate and become larger and more costly. Since an affiliate program and publisher activity are dynamic in nature for example, rules and traffic sources keep changing, promotional mechanisms, commission amounts and levels, and partner networks are all subject to change the same strategies that work now may not hold at a later point in time. Therefore, they should not treat their review and all tweaking, monitoring, and tinkering with the program as a one-time affair. Continuous auditing can close all the gaps and provide a clear picture of how publishers behave over time and accordingly make changes that require due diligence and attention. Such a review also gives advertisers a better chance to identify system vulnerabilities and implement corrective actions.
On the Final Thought:
The task of lowering fraud risk in the digital advertising space is not perfect yet. However, Offer18 and the rest of our affiliate fraud prevention and detection partners continue to innovate and come up with better strategies for outsmarting digital ad fraudsters to protect advertisers from being scammed. These efforts can include Conversion fraud detection, fake install detection, and other measures designed to strengthen fraud prevention across digital advertising campaigns.